Upfillers and www.upfillers.com are the trading name and websites owned and operated by Upfillers.
We understand how important your privacy is and we are committed to respecting it. This notice is designed to give you clear information about what Personal Data we collect and how we use it. This Privacy Notice applies to the use of Personal Data processed by us and covers the steps we take when you contact us using the website or in any other way.
- Definitions
To help make this Privacy Notice a little easier to read, we have defined certain words and phrases. Those definitions are as follows:
GDPR the General Data Protection Regulation EU 2016/679.
Personal Data is the data/information we hold about any data subject – as defined further by GDPR.
Privacy Notice the provisions contained in this document.
Site www.Upfillers.com
Special Categories the Special Categories are described by GDPR.
- Who we are?
2.1 We are Upfillers, company number 13130454 our registered address is 71-75, Shelton Street Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
2.2 We are the Data Controller for Personal Data which we use to provide the services which we describe on the Site and for marketing purposes.
- How do we collect and use Personal Data and what types of Personal Data do we collect?
3.1 When you visit the Site, we store Personal Data about your visit using cookies. We will collect data about you and the orders you make to make sure that the service we offer you is always suitable.
3.2 Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
3.3 For further information about cookies visit:
www.aboutcookies.org
and/or
www.allaboutcookies.org
3.4 Through the use of cookies, we collect certain Personal Data, including IP address, identification number, online identifier, browser information, location data, and other similar identifying information required for your devices to communicate with websites and applications on the internet.
3.5 You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
- What happens to the data we collect?
4.1 If you complete an online form via one of the Site pages or send us information about yourself in any other way, we will process this data in order to deal with any order you may make from us.
4.2 The Personal Data we hold for you will be held for no longer than we need it. If we cannot help you, then we will remove your Personal Data as soon as we are able to but, in any event, within three months of our advising you that we cannot help.
4.3 If we can help, then we will retain data relating to your purchase as long as we need it to provide our services, which will usually be as long as your purchase takes to go through. We may retain some parts of your Personal Data in order to provide you with information about the services and products we offer, promotions we are making and any other information that we feel may be of use to you. In this case, we may keep your Personal Data for up to six years.
4.4 We will remove your Personal Data from our database within three months of the date when we no longer need it or if you ask us to remove it.
- Using Personal Data
5.1 We will use your Personal Data (including any Special Categories of Personal Data) to fulfill orders that you make with us and to give you information about the services and products we offer from time to time. The use of your personal information is subject to this Privacy Notice.
5.2 We will only use your Personal Data for the purposes set out below:
5.2.1 to verify your identity (and for this purpose, we may use a number of means to do this, including accessing credit files, electoral rolls, and other data sources);
5.2.2 to enable us and any third-party service provider to provide you with products and services;
5.2.3 to track your journey on the Site;
5.2.4 to enable us to make payments and refunds for products and Services;
5.2.5 to enhance and improve the quality of Products and/or Services that we provide;
5.2.6 to comply with our regulatory and legal obligations;
5.2.7 to prevent fraud and other criminal offenses; and
5.2.8 to enable us to send messages for marketing purposes, follow-up consultations, re-orders, and reminders – you have the right to tell us to stop such messages at any time.
5.3 Personal Data may be viewed by our employees and any third parties employed for the purpose of supplying products and services to you.
- Sharing Personal Data
6.1 The Personal Data you submit to us (which may include details about your health and your current treatments and medica